Hello there! Here is where you find out how our business currently operates.
Starting off, you will need to place your order by Monday before 12:00 to ensure you receive delivery by the Friday.
We prefer payment to be made via EFT once you have received your delivery to ensure that you have all items ordered and then make payment. We generally send out the invoices over the weekend.
Due to us working with smaller farms who package and pack their own orders, we cannot guarantee that all items are available, that no human errors have occurred, or that they come in the quantity ordered, i.e If you order a 1kg piece of steak, you most likely won’t receive 1kg, but could receive less or more. ALL PRODUCTS ORDERED ARE SUBJECT TO AVAILABILITY.
If you have any issues, please don’t hesitate to contact us with regards to your order and we will gladly rectify from our side.
We have incorporated Rose from Isikuta Couriers to assist with deliveries to the Southern Suburbs and Mother City surrounds.
We receive all the dairy and meat on Fridays mornings, between 06:00-07:00, then pack orders and start deliveries to the Southern Suburbs, Cape Winelands, Northern Suburbs and then West Coast.
Deliveries are currently done using cooler boxes, which will change in the near future as we look for a company that can assist us with setting up our trailer as a cold unit.
Should you wish to collect your order, we have collection points in Wynberg and Brackenfell. Collection times will be confirmed on Thursday’s via WhatsApp. Kindly note that you will still be liable for payment should you not arrive in time to collect your order.
We also send out our delivery route on WhatsApp on Thursday evenings, so make sure to save our WhatsApp number 072 521 2340.
We have a WhatsApp group that you can join if you wish to receive reminders on a Saturday mornings to place your order. Please send us a WhatsApp should you wish to join and we will forward the invite link or add you to the group ourselves.
Don’t hesitate to contact us if you have any further queries, tips or other information you would like to see up here.
Happy Shopping!